GPSR is the EU rulebook that says every consumer product sold into the EU must be safe, traceable to a real company, and accompanied by warnings and contact details a buyer can actually use. It has applied since 13 December 2024 — and 2026 is the year marketplaces started enforcing the details, not just the Responsible Person field.
GPSR stands for the General Product Safety Regulation — Regulation (EU) 2023/988. It replaced the old General Product Safety Directive (2001/95/EC) and has applied across the EU since 13 December 2024. Unlike a directive, a regulation applies directly in every member state, so there is no national version to look up and no transposition delay.
Its job is to be the safety net. If a product you sell is already covered by specific EU legislation — toys, cosmetics, electrical equipment, machinery, PPE — that legislation still applies. GPSR covers everything those rules do not: any consumer product, and any risk of a product that no sector rule addresses.
If you sell physical consumer products to buyers in the EU (or Northern Ireland, which follows GPSR under the Windsor Framework), it applies to you. It does not matter whether you are a limited company or a hobby seller, whether you ship from inside or outside the EU, or whether you make the product or resell it.
This is the part that trips sellers up. GPSR treats a marketplace listing as a distance-selling offer, and an offer has to show the safety information before the buyer clicks buy — not in the box after delivery.
Through 2025, most marketplace enforcement was a single field: add a Responsible Person or the listing is suppressed. Sellers added a name and moved on.
The 2026 wave is about the rest of it. Marketplaces are now asking for the warning text, the pictograms, the manufacturer's postal address in full, product identifiers, and — when a complaint or a market surveillance request lands — the technical file behind it. Sellers who fixed the Responsible Person field last year are getting fresh notices about labelling and safety information.
Market surveillance authorities also have easier tooling now. The Safety Gate portal lets consumers report dangerous products directly, and authorities can order a marketplace to remove an offer within two working days.
Penalties are set by each member state, so there is no single EU fine figure — they range from warnings and forced listing removal up to substantial financial penalties. In practice, the first consequence for an online seller is commercial rather than legal: the listing is suppressed, the account gets a compliance strike, and the stock sits unsold.
The second is the one that hurts: a customer complaint or an accident with no technical file and no Responsible Person behind it turns an administrative problem into a liability problem.
You do not need a consultant to start. You need the paperwork to exist, be accurate, and be reachable.
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